Get help with your card

Orders, billing or your artist account? Contact us instead.

Tell us what is wrong with your card. Our reply comes back to this page.

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Open the link in the confirmation email we sent you. It brings you back to your conversation.

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Card code

Scan the QR on your card, or type the code if one is printed under it. Pasting the whole card link (slappcard.com/c/…) also works.

What’s wrong?

Card won’t open / scanQR or link fails, page errors, or nothing loadsLost or damaged cardCards with their own printed code can get a new oneWrong music or artistThe card opened the wrong music or artistSign-in or account helpCan’t sign in, or can’t get into your card’s pageMy download link expiredThe download window closed and you still need the filesSomething elseDescribe it in the message

Photo of your card (optional)A clear shot of the QR (and the printed code, if there is one) helps if the code is damaged.Message

We reply on this page and by email.